Libra Professional Broadcast Help & Info

Here we have put together some information about using our site and attempted to answer some of the more common questions that arise. If you have a question or problem that is not covered here please feel free to contact us either by email info@libraprobroadcast.co.uk or telephone us on 01527 853305

Ordering Items
Payments
30 Day Credit Accounts

Ordering Items

Ordering items from Libra Professional Broadcast is a simple process. You do not need to log into the site or complete any lengthy forms. Once you have found the item/items you wish to purchase simply click on the 'Buy Now' button and your item will be added to the virtual shopping cart. You will then be directed to the contents of your shopping cart. From the shopping cart page you can update the quantity, delete items and view delivery charges. You can at this point choose to continue shopping and the contents of your cart will be saved until later while you browse for more items, or you can proceed to checkout.

Once you proceed to checkout you will be asked to fill in some details about yourself and your payment and delivery details. You can choose your payment method ( more information about payment methods below), and process your order by pressing the 'checkout' button. If everything is correct with your order you will be directed to a confirmation page with details of your order that you may print if you wish. You will also receive an email detailing and confirming your order. If you do not receive either the confirmation email or confirmation page please contact us.

Payments

Credit Debit Card payments : We accept all major credit cards on our web site. The site is secure and uses encrypted 128-bit SSL certificates issued by Geotrust to keep all your information private and secure. If you wish to pay by credit or debit card simply choose the 'credit card' option from the drop down box in the shopping cart. You must supply a valid telephone number and billing address to avoid delay processing your order.

Cheques - Bank Transfers and other Payment Methods : We also accept cheques and bank transfers payments. If you do not wish to pay by credit card choose the 'email' option from the drop down box in the shopping cart. We will contact you either by email or phone to arrange payment details. If you would like to request any other payment method or have any queries you can include this in the 'additional information' box in the shopping cart.

30 Day Credit Accounts

Libra professional Broadcast supply broadcast equipment to many Educational Institutes, Official Bodies and other Organisations. We can arrange 30 day credit accounts for qualifying customers. If you wish to place an order through our site and apply for a 30 day credit account please place your order in the normal way then choose the 'Email' option from the payments drop down box. Please use the 'Additional information' box to request a 30 day credit account and we will contact you to arrange this.